This Privacy Policy applies to all services offered by TP999 ("tp999," "we," "us," "our") through the website tp999.click and any related mobile-optimised interfaces. It explains in plain language how we handle personal information from players, visitors, and anyone who contacts us. By using tp999, you acknowledge that you have read and understood this policy.
Section 01Who We Are
TP999 is an online gaming platform operating at tp999.click, serving Filipino players across the Philippines. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, tp999 acts as the Personal Information Controller in respect of the personal data you provide when using our platform.
Our designated Data Protection Officer (DPO) oversees compliance with this policy and applicable privacy laws. You can contact the DPO directly at privacy@tp999.click for any data-related concern.
Plain note: tp999 is responsible for your data. We have a dedicated person whose job is to make sure we handle it properly and that you can exercise your rights without hassle.
Section 02Data We Collect
TP999 collects only the data necessary to provide you with a safe, functional, and legally compliant gaming experience. Here is a breakdown of what we collect and where it comes from:
Information You Give Us Directly
- Registration details: Full name, date of birth, mobile number, email address, and account password.
- Identity verification (KYC): Government-issued ID (e.g., PhilSys ID, passport, driver's licence, UMID), selfie photo, proof of address.
- Payment information: GCash number, Maya account, bank account details (BDO, BPI, UnionBank), or card details (Visa/Mastercard). Full card numbers are never stored on tp999 servers — they are tokenised by our payment processor.
- Support communications: Messages, chat logs, and call recordings when you contact our support team.
Information Collected Automatically
- Device and technical data: IP address, device type and model, operating system, browser type, screen resolution.
- Usage data: Pages visited, games played, bet amounts, session duration, login/logout timestamps.
- Location data: Approximate location derived from your IP address, used for jurisdiction verification. We do not use GPS-level location tracking.
- Cookies and similar technologies: See Section 09 for the full cookie policy.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, Government ID | KYC / age verification |
| Contact | Mobile, email | Account access, notifications |
| Financial | GCash no., bank account | Deposits and withdrawals |
| Transactional | Bet history, balances | Account management, disputes |
| Technical | IP, device ID, browser | Security, fraud prevention |
| Behavioural | Session duration, pages visited | Platform improvement, RG monitoring |
Section 03How We Use Your Data
Every piece of data tp999 collects is used for a specific, legitimate purpose. We do not collect data speculatively or keep it "just in case." Here is exactly how your information is put to use:
- Account creation and management: Setting up your tp999 account, verifying your identity, and maintaining accurate membership records.
- Processing transactions: Crediting deposits to your wallet, processing withdrawals via GCash, Maya, or bank transfer, and maintaining a full transaction history for your records.
- Delivering gaming services: Enabling you to bet on sabong, PBA, live casino, esports, and card games — and recording results accurately.
- Age and eligibility verification: Confirming that you meet the 21-year minimum age requirement and are located within the Philippines.
- Fraud prevention and security: Detecting suspicious login attempts, monitoring for multi-accounting, and investigating potential breaches of our Terms and Conditions.
- Responsible gaming monitoring: Identifying patterns that may indicate problematic gambling behaviour and triggering appropriate interventions.
- Legal compliance: Meeting anti-money laundering (AML) obligations, responding to regulatory requests, and cooperating with law enforcement when legally required.
- Customer support: Resolving your queries, processing complaints, and improving our response quality by reviewing past interactions.
- Platform improvement: Analysing aggregated, anonymised usage data to improve the tp999 interface, game selection, and performance.
- Marketing (opt-in only): Sending you promotional offers, bonus notifications, and platform updates if you have opted in. See Section 10 for how to manage this.
Section 04Legal Basis for Processing
Under the Philippine Data Privacy Act and its implementing rules, tp999 may only process your personal data when there is a valid legal basis. The bases we rely on are:
- Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to — including account management, transaction processing, and service delivery.
- Legal obligation: Processing required to comply with Philippine law, regulatory requirements, and legitimate requests from authorities — including AML obligations and age verification.
- Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring — where our interests do not override your rights.
- Consent: Processing for marketing communications, which you can withdraw at any time without affecting the rest of your account.
If you withdraw consent for marketing at any time, tp999 will stop sending promotional communications immediately. This will not affect your ability to play or access your account in any way.
Section 05Data Sharing and Third Parties
TP999 does not sell, rent, or trade your personal data to any third party for commercial purposes. Full stop. However, to operate the platform and comply with legal obligations, we do share specific data with the following categories of recipients — all of whom are contractually bound to handle your data responsibly:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners receive only the information necessary to process your deposit or withdrawal transaction.
- Identity verification providers: Third-party KYC service providers used to verify government IDs and match selfies. These providers operate under strict data processing agreements.
- Game content providers: Live casino studios and sports data feed providers may receive a session token to authenticate your game session. They do not receive your full personal profile.
- Cloud infrastructure: Our hosting and database services use enterprise-grade cloud providers with Philippine and international data centres, secured under data processing agreements.
- Regulatory authorities: The relevant Philippine gaming regulator, the National Privacy Commission, law enforcement agencies, or courts — when required by law or valid legal order.
- Professional advisers: Legal counsel, auditors, and compliance consultants bound by confidentiality obligations.
We require all third-party service providers to maintain at least the same level of data protection as tp999. Any provider that cannot meet this standard will not be used on the platform.
Section 06Data Security
Keeping your data secure is not just a legal requirement for tp999 — it is a core part of how we operate. We implement the following technical and organisational measures to protect your personal information:
- TLS/SSL encryption: All data transmitted between your browser or mobile device and tp999 servers is encrypted using industry-standard TLS protocols.
- Data at rest encryption: Sensitive personal and financial data stored in our databases is encrypted at rest.
- Access controls: Personal data is accessible only to tp999 staff who need it to perform their specific role. Access is logged and regularly audited.
- Payment tokenisation: Card and e-wallet payment details are tokenised by our certified payment processor. Raw card numbers never touch tp999 infrastructure.
- Intrusion detection: Automated monitoring systems scan for unauthorised access, unusual traffic patterns, and potential data breaches around the clock.
- Regular security audits: TP999 conducts periodic vulnerability assessments and penetration tests on its platform infrastructure.
- Staff training: All tp999 employees who handle personal data receive data privacy training upon onboarding and at least once annually.
Despite these measures, no online system is completely immune to security incidents. If a breach affecting your personal data occurs, tp999 will notify you and the National Privacy Commission within 72 hours of discovery, in accordance with RA 10173 breach notification requirements.
Section 07Data Retention
TP999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of membership + 5 years post-closure | Legal / regulatory compliance |
| Transaction records | 7 years from transaction date | Anti-money laundering (AML) obligations |
| KYC / identity documents | 5 years post-account closure | Regulatory requirement |
| Support communications | 3 years from last contact | Dispute resolution |
| Marketing preferences | Until withdrawal of consent | Consent-based processing |
| Technical / log data | 90 days rolling | Security monitoring |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Section 08Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by tp999. We take these seriously and process all requests within a reasonable timeframe — generally within 15 business days.
Right to Be Informed
Know what personal data we collect and how it is used — which is exactly what this policy is for.
Right to Access
Request a copy of the personal data tp999 holds about you, along with information on how it is being processed.
Right to Correction
Ask us to correct any inaccurate or incomplete personal data we hold about you. Most details can be updated directly in your account settings.
Right to Erasure
Request deletion of your personal data where there is no overriding legal basis for continued retention. Note that legal and regulatory obligations may require us to keep certain data.
Right to Object
Object to processing of your data for direct marketing or where we rely on legitimate interests as the legal basis, if your particular situation justifies it.
Right to Data Portability
Receive your personal data in a structured, machine-readable format, or have it transmitted to another service where technically feasible.
Right to Damages
Claim compensation if you have suffered damages as a direct result of tp999's unlawful or negligent processing of your personal data.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated and tp999 has not resolved your concern adequately.
To exercise any of these rights, contact our DPO at privacy@tp999.click. We may need to verify your identity before processing your request.
Section 09Cookies and Tracking Technologies
TP999 uses cookies and similar technologies to make the platform work, keep you logged in, remember your preferences, and understand how members use the site so we can improve it.
- Essential cookies: Required for the platform to function — login sessions, security tokens, and load-balancing. These cannot be disabled without breaking the platform.
- Functional cookies: Remember your language preference, game settings, and layout choices to personalise your experience.
- Analytics cookies: Aggregate, anonymised data about how visitors use tp999 — pages viewed, session length, common navigation paths. Used purely to improve the platform; no individual profiling.
- Security cookies: Used to detect bot activity, suspicious login patterns, and potential fraud.
TP999 does not use third-party advertising cookies or social media tracking pixels. You can manage cookie preferences through your browser settings, though disabling essential cookies will impair platform functionality. On your first visit, a cookie notice will allow you to accept or customise non-essential cookies.
Section 10Marketing Communications
TP999 will only send you promotional messages, bonus notifications, and platform updates if you have explicitly opted in to receive them during registration or through your account settings. We do not send unsolicited marketing messages.
You can opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link in any marketing email we send.
- Updating your notification preferences in your tp999 account settings.
- Contacting our support team at support@tp999.click and requesting removal from marketing lists.
Opting out of marketing will not affect your ability to receive important transactional notifications — such as deposit confirmations, withdrawal status updates, and account security alerts. These are sent regardless of marketing preferences because they relate directly to your account.
Section 11Protection of Minors
TP999 does not knowingly collect personal data from individuals under 21 years of age. The platform is strictly for adults, and age verification is part of our registration and KYC process.
If tp999 becomes aware that personal data has been collected from a person under 21 without parental consent, we will delete that data immediately and close the associated account. If you believe a minor has registered on tp999, please contact us at privacy@tp999.click immediately so we can investigate and act.
Section 12Third-Party Links and Services
The tp999 platform may reference or integrate with third-party services — such as live sports data providers or payment gateways. These services have their own privacy policies, which tp999 has no control over. We encourage you to review the privacy policies of any third-party service you interact with.
TP999 is not responsible for the data practices of third-party service providers beyond the data processing agreements we have in place with them.
Section 13Changes to This Policy
TP999 reviews this Privacy Policy regularly and updates it when necessary to reflect changes in our practices, applicable law, or regulatory guidance. When material changes are made, we will notify active members via registered email and update the "Last Updated" date at the top of this page.
Continued use of tp999 after the effective date of an updated policy constitutes acceptance of the revised terms. If you disagree with any changes, you should close your account and withdraw your remaining balance before the changes take effect.
Section 14Contact the Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data tp999 holds about you, please get in touch with our Data Protection Officer:
- Privacy email: privacy@tp999.click
- General support: support@tp999.click
- Live chat: Available 24/7 inside the tp999 platform after login
- FAQ: See our FAQ page for common privacy-related questions
We aim to respond to all data privacy requests within 15 business days. For complex requests, we may notify you of an extension and keep you informed of progress.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.